After 14 days, no refunds will be issued. 14-day free trials are not included in any plans created during or after the initial plan creation. Similarly, a free trial cannot be paused or reinstated if any subscription plan is canceled or downgraded before the initial trial period has ended.
Furthermore, SOS GOLF SWING does not offer prorated refunds for cancelled subscriptions. All subscriptions are recurring and will automatically renew after the end of each paid subscription period. This includes both month-to-month and annual plans.
Similarly, it is your responsibility to evaluate SOS GOLF SWING, including its features, limitations, and system requirements before selecting any Paid Plan. SOS GOLF SWING will not issue refunds to customers on the basis of customers not understanding the system requirements, or the presence of compatibility issues, including inadequate internet speed or consistency, or incompatible devices or operating systems. System incompatibility based on system requirements should be tested during the 14 day free trial.
Fees, Refunds and Charges
Subscription Fees.
Client shall pay for all subscription fees, and hereby authorizes SOS GOLF SWING (and its payment processors) to charge Client’s credit card, as stated on Client’s channel subscription and billing page. Client agrees that all subscriptions are recurring and will renew automatically. Client shall also be solely responsible for paying and remitting to the appropriate tax authorities all applicable taxes (withholding tax, sales tax, services tax, value-added tax (VAT), goods and services tax (GST), etc.) or duties imposed by any government entity or collecting agency except those taxes based on SOS GOLF SWING’s net income. In the event Client fails to satisfy its tax and/or duty obligations herein, Client shall reimburse SOS GOLF SWING upon demand for any taxes and/or duties paid on behalf of Client and shall defend, indemnify and hold SOS GOLF SWING harmless against any claim and/or liability (including penalties) resulting from Client’s failure to pay such taxes and/or duties.
Cancellation Policy.
Client acknowledges that all subscription fees are charged automatically on a recurring basis until the Client cancels their channel subscription (both month-to-month and annual plans). Client may cancel their subscription by logging into SOS GOLF SWING App and going to the applicable profile view, clicking “change plan” settings and choosing the “Cancel auto-renew” options under subscription plans. A confirmation email receipt is sent to the Client with the expiration date of the subscription. Client can learn how to cancel, delete, or update their account.
Please keep in mind that you are solely responsible for properly canceling your account. You must email support before or on the payment due date. However, you can also contact In-app Customer Service Chat if you are having difficulty or need help.
Refunds.
All SOS GOLF SWING subscriptions include a 14-day free trial. After 14 days, the chosen STANDARD Service is billed in advance on a monthly or annual basis and is non-refundable; no refunds will be issued. SOS GOLF SWING does not offer prorated refunds for cancelled subscription plans. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.
All subscriptions, both month-to-month and annual plans, are recurring and will automatically renew after the end of each paid subscription period.